SOFT MERCHANT
Here are some Frequently Asked Questions :
1. Does Soft Merchant offer refunds on items to customers?
Answer : Yes, we do offer refunds. Given that the following conditions are met :
i. You have not given the seller your receipt as proof of payment allowing us to pay the seller.
ii. There is a problem with the item or it turned out to be different from what was agreed by you snd the seller.
To Get a refund for an item purchased, please send us a message on our email with the following details :
*. Your Name
*. Your Contact : Telegram Number, Instagram, Whatsapp Number and email address.
*. Product Name
*. Product Description
*. Reason for refund
*. Proof of refund reason : 4 different sided views plus a video OR 8 different sided views photo showing the faults with the product.
*. Your Bank details for payment
When Done filling the following Information, send the details listed above to our email for validation
SUBMIT FORM
2. How many users visit your site daily?
